Customer Case Study

A Passion for World-Class Customer Service was the Drive Behind BCA Logistics’ Move to OutSystems Low-Code

Two Customer Portals Delivered in Weeks…



Design to Deployment
In 4 – 6 Weeks

The Challenges
To deliver a secure, functional, web portal allowing users (dealerships) to access realtime tracking information for all vehicle movements from port of arrival through PDI to delivery at dealer premises

Design, build, test and deploy to UAT within an extremely tight 4 week timebox

The Project
The web portal project backlog comprised of sixty-plus user stories including complex functionality such as; user management, delivery status, management dashboard and
multiple workstreams

My famous request to the Green Lemon team…

No pressure, but, we have a promise to our clients which we must fulfill, but you only have 4 weeks to do it!Mo Rahman, BCA Logistics Project Lead



Steps to Success with OutSystems

ENGAGEMENT – Green Lemon Company engaged the customer’s stakeholder in a deep-dive exploratory session to capture requirements, create the necessary prioritisation and size the development effort

PLATFORM – The OutSystems Platform on AWS was chosen as the optimum technology to enable a rapid and robust build programme

BUILD – The team built 80% of core functionality in week one and rapidly completed all prioritised stories over the next two weeks.

The final week saw the inclusion of several additional features. The application was delivered into UAT ahead of schedule

DEV OPS – Using OutSystems we did not have to build a Dev Ops environment for deployment

TEMPLATES – OutSystems’ pre-built components and the use of Silk UI compressed timescales dramatically enabling us to meet the aggressive deadline


5 Times Faster


1 Click Deployment


Robust Build


AWS Web App
It has been a pleasure working with BCA Logistics even though the timescales were challenging coming up to Xmas. Once again with OutSystems, on time and on budget…Matt Thompsett, CEO Green Lemon Company