Cookie Policy

Last updated: 10 February 2026

This Cookie Policy explains how Green Lemon Company Ltd (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website at https://www.greenlemoncompany.net (the “Website”).

This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect personal data more broadly.

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. Cookies are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies, which are deleted when you close your browser

• Persistent cookies, which remain on your device until they expire or are deleted

How we use cookies

Green Lemon Company uses cookies to:

• Ensure the Website functions correctly and securely

• Improve Website performance and usability

• Understand how visitors use the Website

• Remember user preferences

• Support analytics and marketing activity, where consent has been given

We do not use cookies to directly identify individuals unless such information has been explicitly provided and appropriate consent has been obtained.

Types of cookies we use

a. Strictly necessary cookies
These cookies are essential for the operation of the Website and cannot be disabled through our systems. They are usually set in response to actions you take, such as setting privacy preferences or submitting forms.

These cookies do not store any personally identifiable information.

Legal basis: Legitimate interests / necessary for the provision of the Website (consent not required).

b. Performance and analytics cookies
These cookies allow us to understand how visitors interact with the Website by collecting information such as pages visited, time spent on pages, and traffic sources. The data collected is aggregated and anonymised.

We may use analytics services such as Google Analytics or equivalent platforms configured to minimise personal data collection.

Legal basis: Consent.

c. Functionality cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences or previous selections.

Legal basis: Consent.

d. Marketing cookies
Marketing cookies are used to track visitors across websites in order to display content or advertising that is relevant and engaging. These cookies may be set by us or by trusted third-party providers.

Legal basis: Consent.

Third-party cookies

Some cookies on our Website may be set by third-party services embedded within our pages, such as analytics providers, video platforms, or social media tools.

Green Lemon Company does not control these cookies. Information about how third parties use cookies can be found in their respective privacy and cookie policies.

Cookies Used by the Sopro Plugin on our site;

The Sopro Plugin uses cookies to enhance website performance, functionality, and analytics. Below is a summary of the cookies used by the plugin:

Regular Cookies

_obid

Purpose: Tracks unique visits to the site and relates them to the email campaign.

Expires: 1 year

Role: Performance / Analytical

_obid_visit

Purpose: Identifies a session across multiple pages; not linked to personal data.

Expires: 4 hours

Role: Advertising / Tracking

Webchat - Specific Cookies (Enabled Only If Webchat Function is Activated)

cuid_*

Purpose: Used as a session cookie in the webchat not linked to personal data.

Expires: 15 days

Role: Functional

Managing your cookie preferences

When you first visit our Website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies.

You may change or withdraw your consent at any time by:

• Using the cookie preferences or settings link on the Website

• Adjusting your browser settings to block or delete cookies

Please note that blocking some types of cookies may affect the functionality and performance of the Website.

Guidance for managing cookies in common browsers is available at:

• Google Chrome

• Apple Safari

• Mozilla Firefox

• Microsoft Edge

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, regulatory guidance, or our use of cookies. Any updates will be published on this page with a revised “Last updated” date.

Contact details

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Green Lemon Company Ltd
United Kingdom
Email: privacy@greenlemoncompany.net